Founded by Jeel Patel, Fieldcamp's mission is to bring conversational AI and smart automation into field service businesses, making management as easy and intuitive as chatting with an assistant.
Before adopting Thesys, FieldCamp hit a common roadblock. Their AI agents could complete tasks, but the output appeared only as plain text.
Take client creation: the system responded with 'Client created successfully', but users still needed a link to check the record and verify the details themselves.
Because responses felt as shaky as chatbot hallucinations, users had to double-check, turning automation into extra work.
"No one will trust just a one-line text response. Often people think it's hallucinated."
~ Jeel Patel, CEO of FieldCamp
With Thesys C1, FieldCamp solved one of its biggest hurdles: proving jobs were actually completed. What once appeared as a single line now shows up as structured cards with the right details. No verification needed.
From there, Thesys unlocked even more. FieldCamp now delivers AI outputs as interactive charts, tables, and dashboards instead of static text.
Customers can ask, "What's my expected revenue this week?" and instantly see a chart with detailed breakdowns.
Queries like "Who's my most productive technician?" generate pie or line charts with auto-written insights.
Insights that once took 20-30 minutes to uncover are now delivered in seconds. These features not only save time in product development but also add a wow factor in customer demos that static text could never achieve.
Even better, instead of spending 2-4 months building a limited in-house UI framework, FieldCamp integrated C1 by Thesys into their stack and went live in days.
Developers focused on backend accuracy, while Thesys handled the interface, turning what would have been a clunky, text-only experience into an intuitive product that truly impresses.
"We could spend that three or four months perfecting our backend logic, while being sure Thesys took care of organizing the UI the right way."
~ Jeel Patel, CEO of FieldCamp
For service managers and technicians, the shift from plain text to interactive UI has been transformative. Instead of second-guessing a one-line response, they now see structured outputs they can trust at a glance. That means managers make faster scheduling and revenue decisions, while technicians spend less time digging through data and more time on the job.
In demos, the effect is immediate. Customers who were once skeptical now react with surprise and confidence when the system lays out answers visually. One even described it as "basically ChatGPT for my business."
By giving users clarity and trust, Thesys has helped FieldCamp turn automation from something that felt experimental into a tool people rely on every day.
Looking ahead, FieldCamp plans to use Thesys to power more advanced analytics and interactive experiences. With generative UI now a core part of its product, the team is confident in scaling faster, saving costs, and delighting users with every release.
"If you're serious about Generative UI, Thesys isn't just an option, it's the starting point."
~ Jeel Patel, CEO of FieldCamp